One Stop Shop business models for holistic renovations


Guidelines: How to develop a business model for One Stop Shop house renovation

In line with the project’s overall objectives, this document is made to facilitate the process for companies intending to establish a One Stop Shop business for holistic renovation of single family homes.

The authors have studied different business models that have been launched in the participating countries. Based on the lessons learned from these cases and combined with the authors’ substantial experience in business development, this guideline should be helpful for companies planning to develop the market for energy-efficient renovation of single family homes.
The guide is meant to be practical throughout the process, starting with analyses and preparations and ending with implementation and how to follow up.

You can download the full document here (in pdf):  


Example pilot business models

- Case Study PB Calc & Consult: 

- Report Business Zoo: 


Evaluation of Business Models

During this project the researchers have studied pilots of business models in the partners’ countries.  The understanding of a One Stop Shop house renovation concept is that the house owner may get a full service from planning, execution and follow up from one single contact point.  This project demonstrates that the key role in such concept may be played by different type of actors in the value chain.

To find out more you can download the summary report here: 


Research papers

Guidelines for developing One-Stop-Shop business models for energy efficient renovation of single family houses  (This paper will be presented at the next Passivhus Norden conference, 21-23 October 2012, Trondheim Norway. )

- Business Model development for customer-oriented Housing renovation.  (Presented by Erwin Mlecnik at the latest Passievhouse Symposium, 5 October 2012,  Brussels) 

- New business models for holistic renovation solutions of single family houses  (Presented by Trond Haavik at the latest Nordic Passive House Conference, 17-19 October 2011, Helsinki)